Our Commitment to Trust and Care

At Sailor Health, we are committed to transparency and trust. Please review our legal documents below to understand the policies that guide your care with us.
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No-Show and Late Cancellation Policy

At Sailor Health, we understand that unexpected things come up. However, when appointments are missed or cancelled without enough notice, it impacts not only our therapists but also other patients who could have used that time.

That’s why we have a $50 fee for no-shows or cancellations made less than 24 hours before the appointment. This helps us respect our therapists’ time and ensure availability for others seeking care.

To cancel or reschedule, please call or text our Therapist Direct Line at (877) 899-5006. We’re here by your side!